1. Acceptance of Terms

By booking or using our courier services, you agree to be bound by these Terms and Conditions. Please review them carefully before sending any package through our service.

2. Service Availability

Our courier services are available based on location and operational capacity. Delivery times may vary depending on distance, traffic conditions, weather, and other unforeseen circumstances.

3. Package Responsibility

Customers are responsible for ensuring that packages are properly packaged and labeled before pickup. We are not responsible for damage caused by inadequate packaging.

4. Prohibited Items

Customers must not send illegal, dangerous, or restricted items through our courier service. Any shipment containing prohibited materials may be refused, returned, or reported to the appropriate authorities.

5. Delivery Timeframes

Estimated delivery times are provided as a guide and may vary due to factors beyond our control. While we aim to deliver packages on schedule, we cannot guarantee exact delivery times.

6. Lost or Damaged Items

While we handle all packages with care, we are not liable for loss or damage caused by incorrect packaging, inaccurate shipping information, or events beyond our control.

7. Payment Terms

All delivery fees must be paid as agreed before or at the time of service unless otherwise arranged. Additional charges may apply for special handling or urgent deliveries.

8. Cancellation of Service

Customers may cancel a delivery request before the package has been picked up. Once a package has been collected, cancellation may not be possible.

9. Limitation of Liability

Our liability is limited to the value declared at the time of shipment. We are not responsible for indirect or consequential losses related to delivery delays or service interruptions.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services indicates acceptance of the updated terms.